Contact Us

Find the best way to contact Just Flight

For technical support see the support section where you can get update information, answers to common questions and to contact our technical support team.

Need help with an Add-on you have purchased? Visit our support portal.

Download unlock / activation codes: You can access your downloads, and any activation / unlock codes from your account. If you don't have an account yet, we'll automatically set one up when you place your first order.

General download queries: If you have any other queries relating to your download, see our general FAQs section for further assistance.


Orders for our products can be placed via our website, where we accept a wide range of payment methods and instantly provide you with an order number and confirmation of your order details by email. You don't even need to register for an account before buying from us - simply place your order via our simple-to-use checkout and we'll automatically create your account as soon as you place the order. If you've previously purchased from us online you'll be able to login and use any Just Rewards points that you may have gained from previous orders.

For queries about an order you have placed, please see our support FAQs or submit a ticket. For help with a problem you are experiencing after installation please visit our support section.

Publishing enquiries

We're always on the lookout for new and exciting items to add to the Just Flight range, and we're happy to provide a solution that suits your requirements - from selling your software via our online store right through to offering our full publishing services and global distribution.

For more details, please visit our Developers page.


For press and marketing enquiries contact Scott Phillips.

Trade sales and enquiries

If you are an online retailer and wish to sell our products, please contact Jordan MarshallNOTE: This e-mail address is for commercial enquiries only.

Please note that Technical Support is not available over the telephone. Please see our online support portal for assistance with our products.

Vulnerability reporting

If you believe you've found a security vulnerability, please submit your report, in PDF format, and any supporting evidence to us using the following link. Unfortuntely, we cannot accept PGP-encrypted emails at this time.

In your report please include at a minimum:

  • The domain, IP address or page where the vulnerability can be observed.
  • A brief description of the type of vulnerability.
  • Steps to reproduce. These should be a benign, non-destructive, proof of concept.
  • Your name (or pseudonym) and optionally one profile/website link, if you consent to us giving public acknowledgement.

We appreciate the time and effort spent by security researchers in finding and reporting security vulnerabilities, however, we do not offer monetary rewards for vulnerability disclosures.


We thank the following individuals for their professionalism in helping us maintain security for our customers.

Gaurav Kumar -
Keyur Maheta

JustFlight London Limited (Company Number 9888150) - registered in England & Wales.

Registered Office: JustFlight London Limited, St. George’s House, George Street, Huntingdon, PE29 3GH, UK.

Please note that this is our registered business address and not our office. If you would like to contact Just Flight, please send us an email in the first instance.