Just Flight Customer Service

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I have not received an email with a download link

Download Products

When you placed your order you should have received an automated order confirmation email with details of how to access your account. Please login to your account and click on the Your Orders button to view all your orders. (If you do not know your account password, you can use the Password Reset to create a new one.)

On the Your Orders page you will be able to click on the 'Download/Activation Details' button of the relevant order, and access your download along with any keycodes (if applicable) or installation instructions.

Please note that pre-orders may not be available until the release date, at which point we will email you to let you know that the product is now available in your account.

Boxed Products

You will not receive a download link for a Boxed product, as these are sent to you in the postal system. Please see your order confirmation email for details of the postal service that applies to your order.

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