Just Flight

FAQs & updates


For answers to Frequently Asked Questions (FAQs), product updates or to request technical support for a specific Just Flight product, please select a product from the list below.

New Download system - On 21st December 2009 Just Flight and Just Trains upgraded the system whereby products are unlocked on users' PCs to a much more user-friendly system that doesn't require complicated keycodes. You simply enter, when prompted, your e-mail address and password from your Just Flight or Just Trains customer account and the product unlocks automatically. As with the earlier system you can re-install on the same PC as often as you like without the need to unlock. Iif you have any technical problems with the unlock process, simply contact our Support team and we'll do our best to assist.

Top support requests

DOWNLOADS Purchased BEFORE the 21st December 2009
DOWNLOADS Purchased AFTER the 21st December 2009
INSTALLING 6001/5001 error message during installation
FSX Is my FS2004 product compatible with FSX?
FSX The aircraft has turned white and has no textures/The propeller has turned dark black - why?
WINDOWS VISTA Which products work with Windows Vista / Windows 7?

Most downloaded updates

 

Viscount Service Pack
13.8Mb update which improves the Gyropilot pitch hold functionality and adds DME to the aircraft.

767-200/300 Series Service Pack 4 (6 May 2011)
Provides several fixes (for all FSX & FS2004 versions) and also incorporates the set of free bonus liveries that were previously available.

DC-3 Legends of Flight - Service Pack 1 (23 February 2011)
357Mb package of fixes and updates

A318, A319 and A320 Jetliners - Updates (22 February 2011)
MCDU update and fix for FMC crashes

Find support for your product


Product:

Please select your product from the drop-down menu and check through the available FAQs and Updates - many common queries are answered in an FAQ.

If the information available does not answer your query, you can get in touch with our Support team by selecting your product from the drop-down list above and then completing a Support Request Form, which you will find at the bottom of the Support page for that product.

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Contact us by post

 

If you’d prefer to contact us via post, please write to:

Just Flight Technical Support
2 Stonehill
Stukeley Meadows
Huntingdon
Cambs
PE29 6ED

Please do not return any product to this address without first contacting us through the Support page for the relevant product.

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