FAQs & updates

For answers to Frequently Asked Questions (FAQs), product updates or to request technical support for a specific Just Flight product, please select a product from the list below.

New Download system - On 21st December 2009 Just Flight and Just Trains upgraded the system whereby products are unlocked on users' PCs to a much more user-friendly system that doesn't require complicated keycodes. You simply enter, when prompted, your e-mail address and password from your Just Flight or Just Trains customer account and the product unlocks automatically. As with the earlier system you can re-install on the same PC as often as you like without the need to unlock. Iif you have any technical problems with the unlock process, simply contact our Support team and we'll do our best to assist.

Top support requests

Most downloaded updates

Viscount Service Pack
13.8Mb update which improves the Gyropilot pitch hold functionality and adds DME to the aircraft.

767-200/300 Series Service Pack 4 (6 May 2011)
Provides several fixes (for all FSX & FS2004 versions) and also incorporates the set of free bonus liveries that were previously available.

DC-3 Legends of Flight - Service Pack 1 (23 February 2011)
357Mb package of fixes and updates

A318, A319 and A320 Jetliners - Updates (22 February 2011)
MCDU update and fix for FMC crashes

Find support for your product

Product: Select a product 707 Professional 727 Captain 727 Professional 737 Next Generation 737 Pilot In Command 747-200/300 Series 747-200 Ready For Pushback 757 Captain 757 Jetliner 757 Professional for FS2004 767-200/300 Series (and expansion pack) 777 - The Modern Jetliner Collection 777 Professional A318/A319 Jetliner A320 Jetliner A320 Professional A321 Jetliner A340 Professional A340-500/600 A400M Airlifter Active Sky wxRE Air Hauler Air Hauler for XPlane Air Power: The Cold War Airbus Collection Airbus Collection Long Haul (and A330F/MRTT) Airbus Series Vol. 1 (and Evolution upgrade) Airbus X Airliner Pilot Airport 2002 Vol. 1 Airshow Pilot Alabeo Pitts S-2S Apache Air Assault Audio Environment B-17 "Memphis Belle" B-17 Flying Fortress: The Mighty Eighth Battle of Britain Battle of Britain - Hurricane Battle of Britain - Me 109 Battle of Britain - Spitfire Battle of Britain 70th Anniversary Battle of Britain Memorial Flight Battle Over Europe Bornholm Island British Airports C-130 Hercules Captain Speaking Caravan Carenado for X-Plane Carenado Products (C152, Mentor etc) Cargo Pilot Cessna 421C Golden Eagle Challenge over the Rockies Challenges Over The USA: East Coast Edition Citation X Classic Airliners 2000 CLS Sydney Airport X Combat Aces Combat Jet Trainer Comet - Jetliner Concorde Constellation Professional Dash 8-300 Professional DC-3 Legends of Flight DC-10 Collection DC9-30 Professional DOWNLOADS PURCHASED AFTER THE 21ST DECEMBER 2009 DOWNLOADS PURCHASED BEFORE THE 21ST DECEMBER 2009 Embraer 175 & Embraer 195 Emma Field English Airports Eurofighter Typhoon Executive Jets F117A Stealth Fighter F-16 Aggressor Flight Simulator 2004 Flight Simulator X Flight Unlimited III Fly Wonderful Islands Flying Club (BOXED VERSION in FS2004 ONLY) Flying Club 2 Flying Club aircraft (ALL DOWNLOAD VERSIONS) Flying Club R44 Flying Club Schweizer 300CBi Flying Club X (BOXED VERSION in FS2004 ONLY) Flying Club/Flying Club X (BOXED VERSIONS in FSX ONLY) FS Falcon 2004 FS Global FS Global SE FS Terrain FS Traffic 2002 FScene (all Volumes) FSceneX FSX Acceleration Pack Fua'amotu International Airport G-44 Widgeon GB Airports Greatest Airliners 737-400 Greatest Airplanes: Archer Greatest Airplanes: Cardinal Grumman Duck Guardians Of The Sky Harrier Jump Jet Harrier Jump Jet (FSX) Heroes of The Pacific IL-2 Cliffs of Dover IWM Duxford, RAF Marham, Bentwaters & Woodbridge, Coningsby, Waddington J-10 ADT Edition Just Sims range Korean Combat Pilot L-1011 Tristar Lancaster Lancaster - First Class Simulations Legacy - Executive Jet London Underground Luftwaffe Collection Map! MD-81/82 Jetliner MD-87 Jetliner MiG-21 Interceptor Mosquito Mosquito Squadron Mustang vs Fw 190 Operation Barbarossa Other Sims (Tank, Farming, Truck etc) P38 Lightning Pearl Harbor Phoenix 757-200 (NB: FS2000 version - not FSX!) Phoenix Bonanza Polish Airports Problems downloading patches from here? RAF Tornado/Jagdbomber RAF Vulcan Real Scenery Airfields Rescue Pilot Mission Pack Roads & Rivers of Europe Royal Air Force 2000 S.E.5A - Legends of Flight Sabre vs MiG Search & Rescue 3 Search & Rescue 4 Space Shuttle Spitfire Spitfire & Tempest Spitfire Mk V - Legends of Flight SportCruiser SR-71 Blackbird Take on Helicopters Tank Simulator The Dam Busters Tiger Moth Tilt Rotor Tower! 2011 Traffic (BOXED or DOWNLOAD) Traffic 2004 Traffic 2005 (BOXED ONLY) Traffic PlusPak - Commuter Aircraft 1 Traffic PlusPak - Jet Airliners 1 Traffic PlusPak - Military Aircraft 1 Traffic PlusPak - Military Aircraft 2 Traffic X Traffic X PlusPak - Civil Traffic X PlusPak - Civil & Military Traffic X PlusPak - Military Ultimate Classic Wings Ultimate Traffic VFR Airfields VFR Flight Plans UK VFR Photographic Scenery (FS2004) VFR Real Scenery - Birmingham, Coventry & Wolverhampton VFR Real Scenery - Central and S. England (Vol. 2) VFR Real Scenery - Isle of Wight (Download) VFR Real Scenery - London (Download) VFR Real Scenery - Northern England (Vol. 4) VFR Real Scenery - SE England (Vol. 1) VFR Real Scenery - Wales & SW England (Vol. 3) VFR Real Scenery England and Wales Vietnam MedEvac Viscount - Legends of Flight VLJ Business Jet Warbirds of WWII Wilco Fleet A380 Wildcat & Martlet World Airliners World Airports World Airports 2 World Airports 3 World Airports 4 Xtreme Prototypes aircraft

Please select your product from the drop-down menu and check through the available FAQs and Updates - many common queries are answered in an FAQ.

If the information available does not answer your query, you can get in touch with our Support team by selecting your product from the drop-down list above and then completing a Support Request Form, which you will find at the bottom of the Support page for that product.

Contact us by post

If you’d prefer to contact us via post, please write to:

Just Flight Technical Support
2 Stonehill
Stukeley Meadows
Huntingdon
Cambs
PE29 6ED

Please do not return any product to this address without first contacting us through the Support page for the relevant product.

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