FaqS and Updates


For answers to Frequently Asked Questions (FAQs), product updates or to request technical support for a specific Just Flight product, please select a product from the list below.

TOP SUPPORT REQUESTS

757 CAPTAIN Tutorial and tutorial flight
DOWNLOADS Click here for information specifically on the Download process
DOWNLOADS I need a new unlock code/existing codes not working
INSTALLING 6001/5001 error message during installation
FSX Is my FS2004 product compatible with FSX?
FSX The aircraft has turned white and has no textures/The propeller has turned dark black - why?
WINDOWS VISTA

Which products work with Windows Vista?

MOST DOWNLOADED UPDATES


Air Hauler Service Pack 3.5
 (29 June 2009)
This latest update provides several fixes, as well as including ALL previous updates. Users of both the boxed and download versions should install it.

757 Captain - Update 4.3 for FSX ONLY (15 June 2009)
NOTE: This major update (63.4Mb) is for the FSX version of 757 Captain ONLY. An FS2004 version is expected soon.

Flying Club FSX SP2 Upgrade

The aircraft from Flying Club and Flying Club X have now been fully updated to the very latest SP2/Acceleration/DX10 Preview standards and all previous updates have been incorporated into the latest builds. To bring your copy up to the latest specification, simply download the appropriate update.

Traffic X Service Pack 1
This update provides many important updates for Traffic X.

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CONTACT US

Our Technical Support team monitor all e-mail Support queries and this is our preferred method of contacting you promptly with the information you require.

If you have a query about your order please e-mail orders@justflight.com

For issues relating to Downloads unlock codes, click here.

If you’d prefer to contact us via post, please write to:

Just Flight Technical Support
2 Stonehill
Stukeley Meadows
Huntingdon
Cambs
PE29 6ED

Please do not return any product to this address without first contacting us through the Support page for the relevant product.

DOWNLOAD PRODUCTS

If you need to re-download files for a Download purchase, they can all be found here.

DOWNLOAD CODES

If you need to request new installation codes for your download purchase from Just Flight, please run the program you wish to install and select the automatic unlock option.

At the point where you are prompted to insert your codes, please enter your email address into the "Lost your unlocking code?" section to request your details. Your current codes will then be emailed to you.

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Will my Just Flight add-ons work in Flight Simulator X and are they compatible with FSX Service Pack 2 or Acceleration Pack?

Are my Just Flight add-ons compatible with Microsoft Vista?

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